Add Access Control User Badge/Pin
To assign a card or PIN to a user using the Customer app:
Note: When adding new user credentials, changes made to new or existing users go into effect 2 minutes after the last user credential change is made. When revoking a user's access, the change goes into effect immediately after saving.
- Log into the Customer app.
- Tap .
- Tap User Access.
- Tap next to Access Plans.
- Tap Users.
- Tap Add or tap followed by next to edit an existing user.
- Tap Add Credential, then tap Access Badge or PIN to set the user's required credentials. A badge can be assigned by manually entering the badge number or by scanning it. A PIN can be assigned by entering the desired code.
Note: If there are already credentials associated with the user, tap to add more. - In Access Plans, tap Manage Access to select the desired Access Plans the user will be a part of. Alternatively, you can navigate back to the Access Plans page and add the user to the desired plan.
To assign a card or PIN to a user using the Customer Website:
Note: When adding new user credentials, changes made to new or existing users go into effect 2 minutes after the last user credential change is made. When revoking a user's access, the change goes into effect immediately after saving.
- Log into the Customer Website
- Click User Access.
- Click Users.
- Click Add User or click followed by next to edit an existing user.
- Click Add Credential followed by Access Badge or PIN to set the user's required credentials. A badge can be assigned by manually entering the badge number or by scanning it. A PIN can be assigned by entering the desired code.
Note: If there are already credentials associated with the user, click to add more. - In Access Plans, click Manage Access to select the desired Access Plans the user will be a part of. Alternatively, you can navigate back to the Access Plans page and add the user to the desired plan.
For more information on this topic visit: